Jupiter Jack Customer Service

I have heard about some recent problems with Jupiter Jack in regards to their customer service. I can't personally speak for anything outside of my own experiences but be sure to read the comments section of this blog to get more information from other users.

Most as seen on TV products manufacturers have rightfully gotten a bad reputation for their poor customer service but Jupiter Jack customer support is a exception to this stereotype. The first thing that you will notice if you visit the Jupiter Jack website is that they have a customer service phone number that is easily accessible. This is different than other as seen on TV products manufacturers who often either make their telephone number hard to find or don't provide one at all.

I personally called Jupiter Jack in order to test out their customer service and found surprisingly good results. When I called it took less than 1 minute to get through to a representative and the person I spoke to was very nice and polite. In order to test them out I asked several questions based on information that I knew about the Jupiter Jack. The customer service representative was able to quickly answer each of my question with a correct and detailed answer. It was also very nice because the representative didn't use any high pressure sales tactics and accepted my answer immediately when I told here I still had think about whether I wanted to purchase a Jupiter Jack.

I do not have any experience with trying to return a Jupiter Jack so I can't say whether their 30 day money back guarantee offer would be easy to exercise or not but with general questions they did a very good job. From what I gathered Jupiter Jack customer service goes above and beyond what I am use to seeing from similar companies.